Terms of Service

1. Who these terms are for

These terms are an agreement between Abdelrahman Elsharkawi ("learnfeed", "we") and the instructor or teaching center ("you", the "academy") that creates an academy account. You must be at least 18 and use the platform for your teaching business. Students access an academy's pages and portal under that academy's responsibility; for students, these terms apply only to their use of the platform itself.

2. The service

learnfeed provides tools to run an online academy under your own name: a public academy page, student enrollment, cohort management, attendance, gated session recordings, quizzes with automatic grading, a manual payment ledger, certificates generated from your design with public verification, and — on higher plans — custom domains, white-labeling, analytics, and staff accounts. Feature availability depends on your plan as described on the pricing page.

3. Student payments are yours, not ours

learnfeed never processes, holds, or transfers your students' payments. The payment ledger records payments you receive directly from students (e.g. InstaPay, Vodafone Cash, bank transfer). You are solely responsible for collecting student payments, issuing refunds to students, pricing, taxes, and any consumer-law obligations toward your students. We charge no commission on student payments.

4. Plans, trial, and billing

• New academies get a 14-day free trial without entering payment details. When the trial ends without a subscription, the instructor dashboard locks; your public page and your students' portal remain available.
• Subscriptions are billed monthly in EUR via Stripe, or in EGP via Paymob for Egyptian payment methods. Prices are shown on the pricing page.
• You can upgrade, downgrade, or cancel at any time. Cancellation takes effect at the end of the paid period; there are no cancellation fees. Amounts already paid for a started billing period are not refunded.
• If a renewal payment fails, we keep your dashboard available during a short grace period, after which it locks until payment is settled.
• Plan limits (e.g. number of students, courses, academies) are enforced by the platform as described on the pricing page.

5. Your content and your students' data

You keep all rights to the content you upload (course material, branding, certificate designs) and grant us the license needed to host and display it as part of the service. You are the data controller for your students' personal data and warrant that you have a lawful basis for it (see our Privacy Policy, section 2). You can export your data as CSV at any time. You warrant that your content does not infringe third-party rights and that certificates you issue are truthful.

6. Acceptable use

• No illegal content or activity, no infringement of third-party rights.
• No misleading or fraudulent courses or certificates.
• No attempts to breach, overload, or probe the platform's security, and no access to other academies' data.
• No use of the platform to send spam.

We may suspend or terminate accounts that materially breach these terms. Where reasonable, we will warn you first and give you the chance to export your data.

7. Availability and changes

We operate the platform with reasonable care but do not promise uninterrupted availability, and no specific SLA applies. We continuously improve the product and may change or retire features; if a change materially reduces what your plan includes, we will inform you in advance and you may cancel before it takes effect.

8. Liability

We are liable without limitation for intent, gross negligence, and injury to life, body, or health. For simple negligence we are liable only for breach of essential contractual duties (Kardinalpflichten), limited to the foreseeable damage typical for this kind of contract. We are not liable for the content of academy pages or for disputes between academies and their students. Liability under mandatory statutory provisions remains unaffected.

9. Termination and data

You can cancel your subscription at any time (section 4) and request deletion of your account. After termination we delete your data in line with our Privacy Policy, except where statutory retention duties require otherwise. Export your data before deletion — we cannot restore it afterwards.

10. Changes to these terms, law, and venue

We may update these terms with at least 14 days' notice by email or in-app notice; if you do not agree, you may cancel before they take effect — continued use after that date counts as acceptance. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a merchant, the courts at our registered address have jurisdiction. Should individual provisions be invalid, the remainder stays in force.